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FAQ

Will my E-LACE fit boots, high tops, and kids shoes?

Of course! Our E-LACE No-Tie system is made to be stretched and trimmed in order to fit your shoes, ANY type of shoes you have.

Are E-LACE adjustable after I've trimmed them?

Finding the perfect fit is easy with E-LACE. Just be careful not to trim them too short so you can adjust them freely later on. We recommend testing the lengths before you make any cuts. Please refer to the installation guide at our home page.

Can my E-LACE be used in sports and other activities?

Absolutely! Our E-LACE are made with top grade premium elastic material, made to endure extreme activities, hubbies, sports and everyday use.

Do you ship worldwide?

Not only that, its free! You can select express shipping to ensure you'll get your E-LACE the fastest way possible. So yea, we ship worldwide. to review our estimated shipment times please refer to our Shipping Policy.

Where is my order?

You can track your order from the Track My Order page from our home page. If you are an international shopper, please note that the package is delivering to the destination country and will be handed to the destination country's local couriers for a final leg delivery. Local courier's delivery speed may vary dependent on country. If your having issues with your order please contact us at elacepremium@gmail.com.

How to install the shoelaces?

Please refer to our How To Install page from our home page, it takes about 2 minutes in 6 steps for a quick and simple installation. 

I lost my metal lock, what do I do?

If you've lost your metal lock for your E-LACE, please contact us at elacepremium@gmail.com and we'll send you another one for a discount.

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Our products made with top premium grade elastic material